Advanced Network Management has a team of engineers that are qualified and trained to install, configure, and maintain the Cisco IP Telephony products.
Some advantages of the Cisco IP Telephony Solution:
Ease of Management – All management of both the CallManager and Unity systems is done via a web browser for extreme ease of use.
Unified Messaging – Cisco Unity Unified Messaging provides integrated Email, Voicemail and Fax into a common message store running on the industry leading Microsoft Exchange Platform. Cisco Unity allows you to listen to your email over the telephone, check voice messages from the Internet, and forward faxes to any local fax machine.
Do it yourself Moves, Adds and Changes – If a user moves from one office/cubicle to another, they just take their phone with them and all of their settings follow. No need for an expensive service call for this common task.
Scalability – A single Cisco CallManager cluster can expand to 10,000 phones over 100s or 1000s of sites across your existing WAN data infrastructure. Ability to have 3, 4, or 5 digit dialing across an Enterprise.
The Cisco IP Telephony Solution includes the following features and capabilities:
Cisco Attendant Console This software application runs on a PC and allows the attendant or receptionist to quickly and efficiently route incoming calls to their appropriate destination. This provides for quick search capabilities to search the entire corporate directory by first/last name, number, department, etc. The user can also setup their own speed dial lists.
Cisco Conference Connection (CCC) This software provides businesses with advanced conferencing capabilities commonly only provided by outside service providers. CCC conferences are scheduled from a web interface. Participants call into a central number, enter a meeting ID number and password (if required), and are then placed into the conference.
Cisco Contact Center Software Contact Center is a suite of products that provide advanced multimedia call center features and e-Commerce capabilities.
Cisco Emergency Responder (CER) Emergency Responder dynamically addresses the need to identify the location of 911 callers in an emergency, with no administration required when phones and/or people move from one location to another.
Cisco IP Softphone Softphone is a windows based application for the PC. It can be used as a stand-alone station or in conjunction with the Cisco IP Phone.
Cisco Personal Assistant (PA) Personal Assistant streamlines communications by helping users manage how and where they want to be reached. Personal Assistant helps mobile users communications with personal call rules, speech recognition, and productivity services for IP Phones.
Cisco SRS Telephony (SRST) Survivable Remote Site Telephony provides fallback support for remote sites that don't have a local CallManager. In the event the data connection is lost between the phones and the CM, the phones will register with the local router running SRST to continue function.
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